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Modernise your B2B Debt Recovery

Keep Control, Keep Customers, Keep Revenue

PlanPay Collect Portals

PAYMENT PLANS

Tired of handing your B2B debt over to agencies and losing hard-earned revenue?

You’ve emailed, texted, called, and reminded your clients to pay. Here’s the truth: most clients want to pay. They just need the option to do it in automated instalments, straight from their bank account or card, and they want to pay you, not a third party.

Yet every solution out there tries to take over your entire credit function, AR process, CRM, and ERP without actually solving your one real problem: giving your credit team the ability to offer payment plans directly within your existing systems.

Until now - Say hello to PlanPay Collect.

01

Digitised Payment Plans

Offer your customers the ability to pay their debts in manageable instalments, automatically and on their terms. No more awkward phone calls or endless email reminders. PlanPay Collect makes it simple for your clients to stay engaged, reduce friction, and get back on track, without you lifting a finger.

02

Smart API

PlanPay Collect plugs effortlessly into your existing systems, no need to rip out your ERP, CRM, or accounting tools. Our smart, lightweight API architecture is built for speed and flexibility, so you can be live in days, not months, and keep using the platforms your team already knows and trusts.

03

White Labeled Platform

We don’t want to own your customer relationships, you do. With PlanPay Collect, all customer interactions happen through a fully branded interface that mirrors your existing look and feel. This builds trust and delivers a seamless, professional experience that strengthens brand loyalty at every touchpoint.

04

Real Time Analytics

Don’t wait for monthly reports or disconnected data. PlanPay Collect gives you live dashboards and actionable insights, so your credit and finance teams can track every repayment in real-time. Know exactly what’s working and where to focus instantly.

PlanPay Collect Customer Portal

ABOUT US

We are not a collection agency, we don’t take over - we empower. With PlanPay Collect, you remain in the driver’s seat. Your internal team manages the process, your customer stays your customer, and you keep the majority of the recovered revenue. No lost relationships. Just smarter collections, made simple.

WHY PLANPAY COLLECT?

The Problem with Traditional Debt Collection:

“Clients wanted to pay, but with an automated easy to manage payment plan. We had no way to offer it, until we found PlanPay.”

VP, $8B Global Organisation

01

High Cost

Traditional debt collection agencies charge substantial commissions, often as high as half of the amount recovered. That means every dollar they collect comes at a massive cost to your bottom line. What’s worse, the longer the debt remains unpaid, the more likely you are to hand it over, losing not just revenue but control in the process. It’s an expensive way to recover what’s already yours.

02

Damaged Relationships

Third-party collectors often use rigid, high-pressure tactics that reflect poorly on your brand. Your customers become “debtors,” and the relationship you worked hard to build is eroded, sometimes permanently. Especially in industries where ongoing loyalty and lifetime value matter, outsourcing collections can turn a short-term win into a long-term loss.

03

Manual, Outdated

Most internal credit teams rely on manual reminders, emails, phone calls, spreadsheets, which are time-consuming, inconsistent, and prone to human error. Without automation, it's difficult to scale, track performance, or prioritise high-risk accounts. This reactive approach often leads to delayed action and lower recovery rates.

04

Messy Reconciliation

Chasing down fragmented payments and reconciling them manually is tedious and error-prone. Without integrated tools, it’s difficult to know who’s paid, who hasn’t, and what’s still outstanding. Finance teams lose hours tracking down records and re-entering data, while the customer experience suffers from disjointed communication and unclear expectations.

PlanPay Collect Agent Portal

AUTOMATED, SIMPLE AND SEAMLESS

Phone Setup with PCI-Compliant Payment Links

PlanPay Collect can be initiated directly over the phone—your team simply sends a secure, PCI-compliant payment link to the customer during the call. 

Seamless Invoice Integration

Easily attach PlanPay Collect to outgoing invoices or payment reminder emails. Customers can set up their own instalment plan in minutes through a user-friendly interface.

Real-Time Sync via Webhooks

PlanPay Collect automatically updates your internal systems through webhook integrations, ensuring your ERP, CRM, or accounting tools reflect the latest payment activity, instantly and accurately

Ready to take control of collections?

Book a demo or talk to our team today.

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